Allow your customers to contact you easily

Live chat
olark is designed to let your customers chat to you. It works great on spoofcard.com.
It's also possible to use adium or pidgin in this manner.

Feedback
getsatisfaction is free, uservoice isn't. Maybe there are other services, too.

How to see the answers for free on Expert Exchange

http://www.experts-exchange.com

Solution:
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